kustomer

Pass

Audited by Gen Agent Trust Hub on May 2, 2026

Risk Level: SAFE
Full Analysis
  • [COMMAND_EXECUTION]: The skill relies on the membrane CLI to manage connections, discover actions, and execute API calls. This is a standard and intended use of the platform's tooling.
  • [EXTERNAL_DOWNLOADS]: Recommends the installation of the @membranehq/cli package from the official npm registry. As this is a vendor-owned resource (membranedev/membranehq), it is considered a safe and expected dependency for the skill's functionality.
  • [INDIRECT_PROMPT_INJECTION]: The skill possesses a surface for indirect prompt injection as it ingests untrusted data from an external CRM (Kustomer).
  • Ingestion points: Data retrieved via membrane action run (e.g., customer details, conversation messages, notes) enters the agent's context.
  • Boundary markers: None explicitly provided in the skill instructions to delimit external data from agent instructions.
  • Capability inventory: The skill has the capability to write data (create/update customers and conversations) and execute platform-generated actions via the membrane CLI.
  • Sanitization: The skill relies on the underlying agent's safety protocols and the Membrane platform's execution environment for sanitization.
Audit Metadata
Risk Level
SAFE
Analyzed
May 2, 2026, 07:27 PM
Security Audit — agent-trust-hub — kustomer