OsTicket

osTicket is an open-source ticketing system used for managing customer support requests. It's primarily used by small to medium-sized businesses to streamline their help desk operations and track customer issues.

Official docs: https://docs.osticket.com/en/latest/

OsTicket Overview

• Ticket
  • Thread
• User
• Organization

Use action names and parameters as needed.

Working with OsTicket

This skill uses the Membrane CLI to interact with OsTicket. Membrane handles authentication and credentials refresh automatically — so you can focus on the integration logic rather than auth plumbing.