customer-support-verification
Pass
Audited by Gen Agent Trust Hub on Jul 19, 2026
Risk Level: SAFENO_CODE
Full Analysis
- [SAFE]: The skill is a defensive verification gate. It requires the agent to verify all work against a runbook and includes specific safety requirements, such as Checklist Item 5 which explicitly warns against treating customer-provided links or attachments as trusted evidence. Checklist Item 6 prevents unauthorized mutations in external systems like Stripe, Firebase, or Supabase without explicit approval.
- [NO_CODE]: The skill consists entirely of instructions and configuration. No executable scripts, subprocess calls, or remote package installations were detected.
Audit Metadata