support-ticket-triage

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

• Third-party content exposure detected (medium risk: 0.30). Source: Slack channels #customer-support and #product-diagnosis-support are monitored and their newly arrived support-ticket threads are read/parsed (including user-reported problem statements) during the required “Slack scanning rules” portion of the support-ticket triage runtime workflow.