en-301-549
EN 301 549 V3.2.1 — Accessibility Requirements for ICT Products and Services
This skill packages the European EN 301 549 V3.2.1 harmonised standard as an accessibility assessment knowledge base. It covers the nine normative clause groups that bind ICT accessibility under European policy (most prominently the Web Accessibility Directive and the European Accessibility Act): Clause 5 (generic), Clause 6 (two-way voice communication), Clause 7 (ICT with video capabilities), Clause 8 (hardware), Clause 9 (web), Clause 10 (non-web documents), Clause 11 (software), Clause 12 (documentation and support services), and Clause 13 (ICT providing relay or emergency services). Clauses 9, 10, and 11 carry WCAG 2.1 Level A and AA success criteria by reference into web, document, and software contexts respectively, so most rows below carry WCAG cross-references that link into the sibling wcag-22 skill's per-guideline reference files (anchored at #sc-<n>-<m>-<k>).
Source: ETSI / CEN / CENELEC, EN 301 549 V3.2.1, https://www.etsi.org/deliver/etsi_en/301500_301599/301549/. EN 301 549 reference text is reproduced strictly under the paraphrase-only posture defined in accessibility-license-posture.instructions.md; every clause summary in this skill is paraphrased in the authors' own words and cites the ETSI portal as the authoritative source for the normative wording.