Inquiry Reply (外贸询盘回复)

Export sales teams on 阿里巴巴国际站, Made-in-China, trade shows and their own websites receive inquiries that range from a serious buyer with a specification to a one-line "price?" from a competitor. The usual replies are either a long company introduction nobody reads or a price with no questions asked. This skill reads the inquiry, judges its quality, and writes a reply that answers what was asked, qualifies the buyer and moves to a quotation, in English for the buyer and Chinese for the team.

Write the reply in English unless the buyer wrote in another language, with a Chinese version (中文对照) and the analysis in Simplified Chinese. For the formal quotation sheet, use cn-trade-quotation. Export controls, sanctions and destination restrictions are checked by the company's compliance process; this skill flags them but does not clear them.

Required Inputs

Ask for these if not provided, otherwise infer and label the assumption:

• The inquiry: the full text, the platform or channel, the buyer's name, company, country and email domain
• Product: model, specifications, certifications (CE, FCC, RoHS and so on), MOQ, lead time, capacity
• Pricing position: an indicative price range and Incoterm, or "do not quote yet"
• Company facts: factory or trading company, years, key markets, sample policy
• History: first contact or a follow-up; previous replies

Output Structure