implementing-ticketing-system-for-incidents

Pass

Audited by Gen Agent Trust Hub on Sep 17, 2026

Risk Level: SAFEINDIRECT_PROMPT_INJECTIONCOMMAND_EXECUTION
Full Analysis
  • [INDIRECT_PROMPT_INJECTION]: The skill ingests data from external, potentially untrusted sources such as SIEM alerts and external ticketing API responses.
  • Ingestion points: The alert_data object in SKILL.md and the JSON responses from list_open_incidents() or list_cases() in scripts/agent.py.
  • Boundary markers: The skill does not use delimiters or explicit instructions to the agent to ignore potentially malicious content embedded within security alerts or incident descriptions.
  • Capability inventory: The skill possesses network communication capabilities (via the requests library to ServiceNow and TheHive APIs) and file system write access (via the --output argument in scripts/agent.py).
  • Sanitization: There is no evidence of input validation, escaping, or sanitization of external data before it is interpolated into ticket payloads or written to local reports.
  • [COMMAND_EXECUTION]: The skill provides a functional Python script, scripts/agent.py, which is intended for command-line execution. This script performs network operations and local file writes based on user-supplied parameters. While this is the intended purpose of the skill, it represents a standard execution surface for the agent.
Audit Metadata
Risk Level
SAFE
Analyzed
Sep 17, 2026, 03:50 PM