ccpa-right-to-delete
CCPA/CPRA Right to Delete
Overview
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants California consumers the right to request deletion of personal information collected about them. This right is codified in Cal. Civ. Code Section 1798.105. Unlike the GDPR right to erasure which requires establishing one of six grounds, the CCPA right to delete is a more direct right — the consumer simply requests deletion and the business must comply unless a specific exception applies. The CPRA amendments expanded the obligations and introduced the California Privacy Protection Agency (CPPA) as the dedicated enforcement body. This skill covers the complete operational framework for receiving, verifying, assessing, and fulfilling deletion requests under CCPA/CPRA.
Legal Foundation
CCPA Section 1798.105 — Consumer's Right to Delete Personal Information
(a) A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
(b) A business that collects personal information about consumers shall disclose the consumer's right to request deletion of the consumer's personal information.
(c) A business that receives a verifiable consumer request to delete the consumer's personal information shall delete the consumer's personal information from its records, notify any service providers or contractors to delete the consumer's personal information from their records, and notify all third parties to whom the business has sold or shared the consumer's personal information to delete the consumer's personal information unless this proves impossible or involves disproportionate effort.
(d) A business, service provider, or contractor shall not be required to comply with a consumer's request to delete the consumer's personal information if it is reasonably necessary for the business, service provider, or contractor to maintain the consumer's personal information in order to: [see exceptions below].