Building a Universal DSAR Intake System

Overview

A universal DSAR intake system centralises the receipt, verification, routing, and tracking of all data subject rights requests across multiple channels. This skill provides the architectural design, identity verification framework, routing logic, SLA management, and response generation capabilities needed to operate a compliant and efficient rights request management programme.

System Architecture

Multi-Channel Intake

The intake system must accept requests from all channels through which data subjects may contact the organisation: