support-operations
Pass
Audited by Gen Agent Trust Hub on Sep 17, 2026
Risk Level: SAFE
Full Analysis
- [SAFE]: No malicious patterns, prompt injections, or data exfiltration attempts were found. The skill consists entirely of markdown documentation providing best practices for customer support operations. No executable scripts, network requests, or sensitive file accesses are performed. All provided guidelines and metrics (CSAT, FRT, TTR) follow standard industry practices.
Audit Metadata