AWS Support Case Manager

Overview

Manage AWS Support cases through CLI with intelligent features: auto-detect service/category when creating cases, translate Chinese to English for submissions, and display case communications in bilingual format (English original followed by Chinese translation).

Prerequisites

• AWS CLI configured with default profile
• AWS Support API access (requires Business or Enterprise Support plan for some features)
• All commands must use --region us-east-1 (Support API only available in this region)

Core Workflows

1. List Cases