Systems Thinking

Scope

Covers

• Seeing the “whole system” behind a problem (actors, incentives, feedback loops, culture/rules)
• Anticipating second- and third-order effects (including time delays)
• Finding leverage points (small changes with outsized impact)
• Converting recurring pain into a reusable system (process, automation, or operating mechanism)

When to use

• “This is a complex ecosystem; we’re missing the bigger picture.”
• “What are the second-order effects if we do X?”
• “We keep solving symptoms—what’s the system causing this?”
• “Map the players + incentives and how they interact.”
• “We need to redesign a process/org without unintended consequences.”