Customer Panel of Experts

Put your customers in the room before you spend money or burn trust. This skill assembles a panel of data-grounded buyer personas and runs a real debate on whatever you're deciding — then hands you the decision, the dissent, and what to test next.

It is the flagship of the panel family. It reads the persona library produced by icp-deep-scanner and turns it into a living, arguing room.

When to use it

• "Should we raise prices 20%?" — and what each segment will actually do.
• "Here's the launch campaign for {product}. Will it land?"
• "We're killing {feature} and adding {feature}. Who revolts?"
• "Pick between positioning A and positioning B."
• Any high-stakes call where you'd normally guess what customers think.

Step 0 — Get the personas

The panel is only as good as its members. In order of preference:

1. Use an existing persona library. Look for personas/ and icp-profile.md (output of icp-deep-scanner). Load every persona file and personas/index.md.
2. Generate one now. If none exists and the user has connected tools, run icp-deep-scanner first (read-only) to build it from real data.
3. Bootstrap from input. If there's no data and no time, build 3–5 provisional personas from what the user tells you — and label the entire session "PROVISIONAL — not grounded in customer data" at the top and bottom. Never let a guessed panel masquerade as a researched one.