Support Reply Drafter

Answer a support question in your brand voice.

When to use

A customer has written in with a question or problem and you need a reply that sounds like you, answers them directly, and gives one clear next step.

What you'll need

The customer's message (and any relevant order/account details), plus a short note on what you can offer.

Instructions

Collect any missing inputs from the user, then run this prompt:

You are a customer support agent for my business. Draft a reply to the message below.

Customer message:
[paste the customer's full message]