Disability-Inclusive Personas

Build personas where disability is woven into the full picture of a person — their goals, frustrations, context, and behaviour — not isolated as a special category.

The Problem with "Accessibility Personas"

Most teams either:

1. Create personas with no mention of disability at all, or
2. Create separate "accessibility personas" that exist only to represent a disability

Both fail. The first excludes. The second reduces a person to their disability and ensures they're only considered when someone remembers to look at the "accessibility slide."

The Better Approach