Launchpad WebEmbed

WebEmbed enables embedding Launchpad application experiences (case creation, assignments, full case pages) directly into external websites, portals, or custom front-end applications using the <pega-embed> web component. This allows end users to interact with Launchpad without leaving the host application.

For reference details on attributes, events, and CORS setup, see the WebEmbed reference.

When to Use WebEmbed

Data Capture from Multiple Sources

A Subscriber needs to capture data (e.g., Leads, service requests, claims) from multiple external sources. The Launchpad application is embedded in each respective portal or website to capture data directly, without requiring users to log into Launchpad.

Example: A sales organization embeds a Lead capture form into partner portals, social media landing pages, and their corporate website — all feeding into the same Launchpad case type.

Embedding Existing Launchpad Logic

An organization already has an external application, and a particular piece of business logic is built in Pega Launchpad. The Launchpad application is embedded in the other application — either for data capture (e.g., intake forms) or data display (e.g., dashboards, case status views).

Example: An HR system embeds a Launchpad onboarding workflow so new hires complete their paperwork without leaving the HR portal.

Summary