The Agent Skills Directory

[SAFE]: The skill consists entirely of markdown documentation and business process definitions. No executable code, network operations, or external dependencies were found.
[SAFE]: Data processing is limited to reading project-related text files to generate business strategy drafts, with explicit instructions to remain read-only and avoid external communication or system mutation.
[SAFE]: The internal logic for customer health scores, touch models, and lifecycle stages is strictly informational and does not interact with live system APIs or sensitive data repositories.
[SAFE]: There is no evidence of obfuscation, hidden instructions, or credential exposure within the provided markdown or reference files.

saas-customer-success-operating-model