SaaS Onboarding Journey Spec Skill

Use When

Use when specifying a SaaS aha event, activation milestones, segmented paths, nudges, measurement sources, and drop-off interventions. Use customer-success-playbook for ongoing intervention and user-manual for product procedures.

Do not use when there is no signup flow.
Do not use this skill to fabricate missing project facts, legal conclusions, test results, approvals, or certification claims.

Artefact	Source or provider	Required?	Missing-input behaviour
Target sources: PRD.md, Pricing_And_Packaging_Spec.md, user-research notes, product-analytics access (events catalogue).	Project owner, approved workspace artefacts, or accountable control owner	Yes	Stop dependent claims; list the missing item, owner, and consequence. For review checks, record `not assessed`.
Scope, audience, baseline/version, and accountable decision owner	Requester or project context	Yes	Ask for or record the gap; do not infer authority or scope.