customer-service-excellence

Warn

Audited by Snyk on Jun 15, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.95). The required workflow explicitly ingests “the customer’s words (verbatim where possible)” and then mirrors/summarizes them into the agent’s LLM context, which is outsider-authored free text from the customer’s support complaint/channel.

Issues (1)

W011
MEDIUM

Third-party content exposure detected (indirect prompt injection risk).

Audit Metadata
Risk Level
MEDIUM
Analyzed
Jun 15, 2026, 04:57 PM
Issues
1
Security Audit — snyk — customer-service-excellence