Use when

Plans, designs, and documents a basic chatbot or automated messaging system for a client on Facebook Messenger, Instagram DMs, or WhatsApp Business. Covers platform tool selection, conversation flow design, human handoff logic, and step-by-step setup guides for both free and low-cost paid options. Invoke this skill when a client asks about automating customer enquiries, setting up a chatbot, reducing response time, or managing high volumes of repetitive inbound messages — particularly in the Uganda/East Africa market context.
Use this skill when it is the closest match to the requested deliverable or workflow.

Do not use when

Do not use this skill for graphic design, video production, software development, or legal advice beyond the repository's stated scope.
Do not use it when another skill in this repository is clearly more specific to the requested deliverable.

Collect the required inputs or source material before drafting, unless this skill explicitly generates the intake itself.
Follow the section order and decision rules in this SKILL.md; do not skip mandatory steps or required fields.
Review the draft against the quality criteria, then deliver the final output in markdown unless the skill specifies another format.

Do not invent client facts, performance data, budgets, or approvals that were not provided or clearly inferred from evidence.
Do not skip required inputs, mandatory sections, or quality checks just to make the output shorter.
Do not drift into out-of-scope work such as code implementation, design production, or unsupported legal conclusions.