ping-identity-quickstart
ping-identity-quickstart
A site map of Ping Identity resources. It tells the agent what fulfills a need — which portal, docs site, repository, marketplace, or console — and nothing more. It does not expand on any resource, quote configuration details, or reproduce documentation: the agent picks the most appropriate tool it has available and sources the information from the resource directly.
Gotchas
Platform identification
Ask or infer from context. Match the MOST SPECIFIC signal first — "PingOne Advanced Identity Cloud" starts with "PingOne", so check for the longer form before treating bare "PingOne" as the multi-tenant cloud.
| Signal | Platform family |
|---|---|
| "PingOne Advanced Identity Cloud", "AIC", "identity cloud", "PingAM", "IDM" | PingOne Advanced Identity Cloud (AIC) private tenant |
| "PingOne" (bare, without "Advanced Identity Cloud"), "apps.pingone.com", "auth.pingone.com", "PingOne environment" | PingOne (multi-tenant cloud) |
| "PingFederate", "PingAM", "PingIDM", "PingAccess", "PingDirectory", "PingDS", "PingAuthorize" "on-prem", "self-managed" | Ping Software Suite |
| Platform unknown | Ask: "Are you working in PingOne, PingOne Advanced Identity Cloud (AIC), or on-premises software?" |
Mandatory clarification — bare user-management commands: if the prompt is "Add a user to Ping", "Create a user in Ping", or any equivalent with no platform named, you MUST understand and clarify which platform before answering — Ping has separate user populations in PingOne, PingOne Advanced Identity Cloud (AIC), PingFederate, PingDirectory and PingDS. Do not assume PingOne.