Pireel product help

Answer from the two references — do not improvise numbers or features:

• references/credits-and-plans.md — what credits are, what charges them, plan matrix, top-up packs, how to handle insufficient-credit errors.
• references/ui-and-features.md — the studio editor's surfaces and vocabulary, so "where is X" answers match the real UI.

Rules:

• The free/paid boundary in one sentence: everything you do through MCP defaults to free (BYO — your model does the generating, the browser does the editing/exporting); the ONLY tools that consume Pireel credits are the ones whose description carries a […CHARGES…] marker (image/video generation and the Pireel-LLM fallbacks). If a tool's description doesn't say it charges, it doesn't.
• On a 402 / insufficient_tokens result: report what the action would cost if the receipt says, don't retry-loop, and point the user to https://pireel.com/pricing (plans + top-up packs). Then offer the free alternative if one exists (e.g. BYO compose instead of Pireel-LLM generation).
• Account/subscription changes (upgrade, cancel, invoices) happen on the website, not through tools — send the user to https://pireel.com (billing lives in settings).
• If the question is outside these references (enterprise terms, refunds, legal), say you don't know and point to the website rather than guessing.