understanding-billing-usage
Understanding billing usage
Use this skill for customer-facing "what am I using and why?" Billing usage workflows. The question may come from the Billing usage dashboard, a usage alert email, an AI chat prompt, or a user who noticed high usage, spend, a spike, or a drop.
The core rule:
Billing tools explain what changed, when, and which project drove it. Product tools explain why it happened.
If a prompt sounds like "why are my events high?" or "why did recordings/logs/AI credits increase?" and Billing tools are available, start here rather than jumping straight to the product-specific metric skill. Once the billable usage type, project, and window are known, hand off to the relevant product tools or skill for the root-cause drilldown.
This skill is not meant for broad invoice, plan, refund, contractual credit, subscription, or contract questions. Keep it focused on usage and spend behavior.