Create Issue

Create a new Jira ticket in a regular project (CRD, CO, or any other Story-workflow project) with the right fields populated. Mirrors the conversational shape → confirm → create flow used across the workflow.

When to use

Use this skill for regular project tickets — Story-workflow projects like:

• CRD — Credit Risk & Decisioning (formerly NGU)
• CO — Core Origination
• Any other PCI project using the standard Story workflow

Use /create-change-issue instead when the user is creating a CAB ticket in the CHANGE project — those use a different field layout (Change Description as ADF, Change Risk / Reason / Classification required, etc.).

If the project isn't obvious from the user's request, ask before creating.

Project Configuration