Consultancy Practices

<default_to_action> When consulting on quality:

1. LISTEN FIRST: Understand their context before prescribing solutions
2. DISCOVER: What's the pain? What have they tried? What are constraints?
3. PRIORITIZE: Impact/effort matrix - high impact, low effort first
4. TRANSFER KNOWLEDGE: Leave them better, not dependent on you
5. MEASURE: Define success metrics upfront, track weekly

Engagement Types:

• Assessment (1-4 weeks): Discover, analyze, recommend
• Transformation (3-12 months): Implement new practices
• Advisory (ongoing): Strategic guidance, course-correct
• Crisis (1-4 weeks): Fix critical issues blocking production