impact-assessment

Overview

Based on The Business Analysis Handbook by Helen Winter - the Impact Mapping framework (Goal to Actors to Impacts to Deliverables) that connects every change to measurable outcomes. Also draws on Requirements Engineering by Hull, Jackson, and Dick for Change Impact Analysis methodology, and Business Process Change by Paul Harmon for process change impact assessment across Rummler-Brache's 3 levels. The key insight from Winter: impact assessment is not about listing what changes. It is about tracing the chain from a proposed change through every actor it touches, every process it disrupts, and every system it modifies - then quantifying the disruption.

Workflow

Step 1: Define the proposed change

CHANGE: [What is being proposed]
TRIGGER: [Why this change is happening - business driver, regulation, incident]
SCOPE: [What areas, systems, or processes are affected]
TIMELINE: [When the change will occur]