Overview

Based on "Accelerate" by Nicole Forsgren, Jez Humble & Gene Kim. The DORA research (DevOps Research and Assessment) identified four metrics that predict both software delivery performance and organizational outcomes. High-performing teams excel on all four. QA directly influences two of them - change failure rate and mean time to restore - and enables the other two through fast, reliable test automation.

QA Metrics

Measure, analyze, and communicate quality outcomes through data.

When to Use

• Building a quality dashboard for a sprint review or exec report
• Calculating defect density or escape rate for a release
• Analyzing defect trends over time to surface systemic issues
• Producing a weekly or monthly QA health report
• Demonstrating the value of QA investment to leadership

Core Metrics

DORA Metrics (Accelerate Framework)