qbr-deck
Installation
SKILL.md
Overview
A QBR is a structured executive conversation, not a product demo or status update. Based on "Customer Success" by Mehta, Steinman & Murphy, the QBR's purpose is to demonstrate realized value, align on goals, and earn continued investment. The meeting fails when it looks backward without a forward commitment.
The core insight: every slide must answer "so what?" from the customer's perspective. Data without context is noise. Health scores without recommended actions are incomplete.
Workflow
Step 1: Gather inputs before building anything
Collect the following before touching the deck: