Design Thinking

A practical guide to the Design Thinking methodology for product designers, UX researchers, UI designers, service designers, product managers, entrepreneurs, and business leaders. This skill helps you move through human-centered design work with rigor — from understanding real people to shipping solutions that reach them.

What This Skill Covers

• Running or planning any phase of a Design Thinking process
• Generating and evaluating design artifacts (empathy maps, HMW questions, POV statements, prototype briefs, usability test plans, service blueprints)
• Adapting the methodology to your role and context (new product, existing product, service, startup, innovation workshop)
• Facilitating cross-functional collaboration with shared language
• Avoiding the methodology errors that produce poor — or irrelevant — outcomes

How to Use This Skill

Tell Claude what phase you are in and what you need. Examples: