<essential_principles>

RHDH Jira

Foundational skill for interacting with RHDH's Jira instance via the Atlassian CLI (acli). Covers all four active projects, issue types, workflows, custom fields, and JQL patterns.

1. API order: acli → GraphQL (bulk reads) → REST (writes/fallback). Prefer the lightest tool that fits.
2. Customer identity: Prefer support case key in summary/description; apply RHDH-Customer as a Jira label; put names only in restricted-visibility comments. Never put customer names in unprotected fields — see references/fields.md.
3. Create paths hard-require grilling: Before to-feature / to-epic / to-issue, load references/grill.md → Grilling prerequisite. Invoke the installed grilling skill once for Fill Gaps + Challenge; do not re-implement cadence here.
4. Mutations need --yes; formatted descriptions need ADF. Interactive prompts hang without --yes. Wiki markup in description files renders as literals — convert via scripts/jira-wiki-to-adf.py.
5. "Feature Exploration" ≠ "Feature Refinement." The meeting/process is Feature Exploration; the Jira status is Refinement.

</essential_principles>

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