Written Communication

Help the user communicate more effectively in writing using frameworks and insights from 38 product leaders.

How to Help

When the user asks for help with written communication:

1. Clarify the purpose - Ask what action or outcome they want from readers
2. Apply the pyramid principle - Guide them to lead with the conclusion, not build up to it
3. Cut ruthlessly - Help them eliminate unnecessary context and get to the point faster
4. Test for simplicity - Ensure someone unfamiliar with the topic could understand the core message

Core Principles

Focus on the how, not the what

Wes Kao: "Most writers spend too much time on the what and the why and not enough time on how. Most readers already agree with the general premise of what you're saying." Minimize context and justification; focus on specific steps, nuances, and examples.