freshdesk-automation

Warn

Audited by Snyk on Jul 18, 2026

Risk Level: MEDIUM
Full Analysis

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

  • Third-party content exposure detected (high risk: 0.85). The required workflow uses Freshdesk toolkit calls (e.g., FRESHDESK_VIEW_TICKET / FRESHDESK_LIST_ALL_TICKET_CONVERSATIONS) that will ingest customer-authored ticket/reply/note body text into the agent’s LLM context at runtime, which is outsider free text and can contain prompt-injection payloads.

MEDIUM W012: Unverifiable external dependency detected (runtime URL that controls agent).

  • Potentially malicious external URL detected (high risk: 0.90). The skill explicitly requires adding https://rube.app/mcp as the MCP server and to call RUBE_SEARCH_TOOLS to fetch current tool schemas at runtime, so content served from that URL can directly control the agent's tools/prompts and is a required runtime dependency.

Issues (2)

W011
MEDIUM

Third-party content exposure detected (indirect prompt injection risk).

W012
MEDIUM

Unverifiable external dependency detected (runtime URL that controls agent).

Audit Metadata
Risk Level
MEDIUM
Analyzed
Jul 18, 2026, 04:24 PM
Issues
2
Security Audit — snyk — freshdesk-automation