support-support-responder
Pass
Audited by Gen Agent Trust Hub on Apr 7, 2026
Risk Level: SAFEPROMPT_INJECTIONEXTERNAL_DOWNLOADS
Full Analysis
- [PROMPT_INJECTION]: The skill is susceptible to indirect prompt injection because it is designed to ingest and process external customer inquiries and feedback.
- Ingestion points: Customer inquiries and messages across various channels such as email, chat, and social media (defined in the Omnichannel Support Framework).
- Boundary markers: There are no explicit instructions or delimiters defined to separate the untrusted customer input from the agent's internal logic or instructions.
- Capability inventory: The agent is instructed to document interactions, update a knowledge base, and perform data analysis using Python libraries.
- Sanitization: No sanitization or validation logic is provided to filter instructions embedded within customer inquiries before processing.
- [EXTERNAL_DOWNLOADS]: The Python code blocks provided within the skill instructions reference several external libraries for data analysis and visualization.
- Packages: The code imports
pandas,numpy, andmatplotlibto perform support analytics and trend identification.
Audit Metadata