Birdeye Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

What do you need help with?
- A) Reviews — collecting, monitoring, or responding to reviews
- B) Listings — syncing business info across directories
- C) Messaging — webchat, SMS, unified inbox setup
- D) Social media — publishing, scheduling, engagement
- E) Surveys — NPS, CSAT, or custom surveys
- F) Referrals — customer referral program setup
- G) Payments — collecting payments via text
- H) BirdAI — AI agent configuration, automated responses
- I) Integrations — CRM, PMS, or API setup
- J) Reporting / analytics
- K) Something else — describe it