Bitrix24 Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

1. What are you trying to do?

   • A) Add/update/list leads or deals (and map pipelines/stages) via the REST API
   • B) React to CRM changes with outbound webhooks (ONCRMDEALADD/UPDATE, ONCRMLEADADD)
   • C) Pick an auth method — inbound webhook (your own portal) vs OAuth 2.0 (an app)
   • D) Batch many calls / handle rate limits
   • E) Set up CRM structure — pipelines, stages, Smart Process Automation, contact center
   • F) Decide Free vs paid tier, or cloud vs self-hosted on-prem

2. Your portal or someone else's? Automating your account → inbound webhook. Building an app others install → OAuth 2.0.

Skip-ahead rule: if the user's prompt already provides enough context, skip to Step 2.

Step 2 — Route or answer directly