Brandwatch Platform Help

Helps the user configure and use Brandwatch — from setting up monitoring queries and dashboards through social media management, influencer campaigns, API integration, and troubleshooting. Brandwatch is part of the Cision Group.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated knowledge.

Ask the user:

1. Which Brandwatch module do you need help with?
   • A) Consumer Intelligence — monitoring, queries, sentiment, dashboards, audience research
   • B) Social Media Management — content calendar, social inbox, publishing, engagement
   • C) Influencer Marketing (Influence) — creator discovery, campaigns
   • D) Search Intelligence — GenAI monitoring, search data
   • E) API integration — Consumer Research API, Data Upload, Publish, Engage, Measure
   • F) Integrations — Salesforce, Slack, CRM sync
   • G) Something else — describe it