CustomCat Platform Help

CustomCat is a budget, US-based (Detroit) print-on-demand (POD) fulfillment service: you upload designs, CustomCat prints products on demand and ships them, and you hold no inventory. It plugs into your storefront (Shopify, Etsy, WooCommerce, BigCommerce) or runs headless via its REST API. Its pitch is the lowest base prices + the fastest US production (1–3 business days) — at the cost of no private-label branding and US-only fulfillment.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask only what you can't infer from the user's prompt:

1. What are you trying to do?

   • A) Connect CustomCat to a store (Shopify/Etsy/WooCommerce/BigCommerce)
   • B) Build a headless/custom integration via the API (submit orders, read catalog, quote shipping, register webhooks)
   • C) Fix a broken order, sync, or webhook
   • D) Decide on a plan (Lite free vs Pro $30/mo vs Enterprise) or understand margins
   • E) Product, design-file, or shipping questions

2. API keys? Read-only vs read-write — most "403 Forbidden" issues are a read-only key on a write (order/webhook) call. Keys live in Settings > Store > API.