Customers.ai Platform Help

Helps the user with Customers.ai questions — X-Ray pixel setup, Alfred AI intent scoring, Inboxer deliverability suite, ad retargeting audience recovery, Klaviyo integration, and Consumer Data Enrichment API.

Important context: Customers.ai is built specifically for Shopify brands using Klaviyo. The X-Ray pixel identifies 60-70% of anonymous site visitors (vs Klaviyo's native 15-20%) and syncs them directly to Klaviyo. Alfred AI scores intent daily and auto-suppresses low-intent profiles to cut ESP costs. It's B2C ecommerce only — for B2B visitor ID, use /sales-rb2b.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

What area of Customers.ai do you need help with?

• a) X-Ray Pixel — identify anonymous website visitors
• b) Alfred AI Agent — intent scoring and profile suppression
• c) Inboxer — email deliverability optimization
• d) Ad Retargeting — recover audiences for Meta, Google, TikTok
• e) Super CAPI — server-side Meta conversions tracking
• f) Consumer Data Enrichment API — enrich contacts programmatically
• g) Klaviyo (or SendGrid/Sendlane/HighLevel/Salesforce) integration setup
• h) Evaluating — comparing Customers.ai vs Retention.com vs others
• i) Something else