Fireflies.ai Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What's your goal?

   • A) API integration (transcripts → CRM, warehouse, Slack, internal app)
   • B) Webhook setup or signature verification (V1 or V2)
   • C) Plan selection / pricing decision (Free, Pro, Business, Enterprise)
   • D) Bot / auto-join behavior (Fred joining or missing meetings, auto-join toggles)
   • E) AskFred AI, Real-time API, or MCP usage
   • F) Troubleshooting a specific error (auth_failed, rate limit, missing webhook)

2. Who owns the meetings?

   • A) Individual user (personal API key)
   • B) Team-wide (Enterprise Super Admin required for team webhooks)