Hey Platform Help

Helps with everything related to using Hey — the opinionated, privacy-first email service by 37signals that reimagines email with Screener, Imbox/Feed/Paper Trail, and deliberate anti-AI philosophy.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What are you trying to do with Hey?
   • A) Evaluating Hey — is the workflow right for me?
   • B) Setting up Hey for the first time (personal or business)
   • C) Configuring Screener, Feed, or Paper Trail
   • D) Comparing Hey to alternatives (Superhuman, Shortwave, Fastmail, Proton Mail)
   • E) Dealing with migration — importing old emails or leaving Hey
   • F) Troubleshooting search, editor, or sync issues
   • G) Something else — describe it