Konnect Insights Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What do you need help with?
   • A) Setting up social listening (keywords, sources, alerts)
   • B) Configuring the unified inbox and ticket routing
   • C) Social analytics and dashboards
   • D) Social publishing and scheduling
   • E) Crisis detection and alerts
   • F) API or Zapier integration
   • G) CRM connection (Salesforce, HubSpot, Zoho)
   • H) Something else — describe it