People.ai (Backstory) Platform Help

People.ai rebranded to Backstory on April 21, 2026. Same platform, same data infrastructure, new name. This skill uses "People.ai" throughout since that's what most users search for.

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

1. Which People.ai capability are you asking about?
   • A) Activity Capture (auto-logging emails, calls, meetings → CRM)
   • B) Deal Intelligence (risk signals, stakeholder mapping, single-threading detection)
   • C) Pipeline & Forecasting (pipeline health, revenue predictions, coverage analysis)
   • D) MCP Integration (connecting AI agents to People.ai data)
   • E) CRM Sync & Data Quality (Salesforce/Dynamics/Oracle sync issues)
   • F) Pricing, plan selection, or comparison with another tool
   • G) Something else — describe it