sales-talkdesk
Talkdesk Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
- What do you need help with?
- A) ACD routing, IVR (Studio), or call flow setup
- B) Digital channels (email, chat, SMS, social messaging)
- C) AI features — Autopilot (virtual agents), CoPilot (agent assist), Navigator (routing)
- D) Quality management — QA scoring, evaluations
- E) Workforce management — forecasting, scheduling, adherence
- F) Outbound dialer or campaign management
- G) Reporting and analytics
- H) API integration or Connections setup
- I) Pricing comparison or tier selection
- J) Salesforce or CRM integration
- K) Comparing Talkdesk to another platform (Five9, NICE CXone, Genesys)
- L) Other
More from sales-skills/sales
sales-cadence
Designs multi-channel outbound cadences with timing, A/B testing, and content. Use when outbound sequences getting low reply rates, unsure how many touchpoints or what spacing to use, cadence emails sound generic, prospects ignoring calls, A/B tests not moving the needle, sequence performance plateauing, or not sure which channels to include in outreach. Do NOT use for general outreach message writing (use /sales-outreach), marketing cold email (use /cold-email), automated email flows (use /email-sequence), or general Salesloft platform help (use /sales-salesloft).
70sales-deal-inspect
Inspects deal health, map stakeholders, identify risks, and recommend next actions. Use when a deal feels stuck or at risk, you're not sure who the real decision-maker is, champion seems weak or disengaged, MEDDPICC gaps are unclear, a deal review is coming up and you need to prep, or you can't tell if a deal will actually close. Do NOT use for portfolio-level pipeline management (use /sales-pipeline), revenue forecasting (use /sales-forecast), or reviewing a specific sales call (use /sales-call-review).
68sales-proposal-page
Writes and structure a Qwilr proposal page that closes deals. Use when your proposals look generic and aren't closing, you don't know what sections to include, the pricing table confuses buyers, your proposal doesn't stand out from competitors, or you're staring at a blank Qwilr page and need a structure that sells.
68sales-apollo
Apollo.io platform help — config, integrations, CRM sync, API, analytics, dialer, Chrome extension, credit management, admin. Use when Apollo settings aren't configured right, CRM sync is breaking or duplicating records, running out of credits too fast, API calls returning errors, or something in Apollo isn't working as expected. Do NOT use for building prospect lists (use /sales-prospect-list), enriching contacts (use /sales-enrich), interpreting buying signals (use /sales-intent), or designing outbound sequences (use /sales-cadence).
68sales-request-skill
Requests or contribute a new sales/marketing/GTM skill that doesn't exist yet, or share learnings discovered during skill usage back to the community. Use when no existing skill covers the user's need — helps them build the skill and submit a PR, or file an issue requesting it. Also use when the user says 'there should be a skill for this', 'can we make a skill', 'I want to contribute a skill', 'none of the sales skills cover my use case', 'share my learnings', 'contribute learnings', 'share what I learned', or 'push learnings upstream'.
66sales-proposal-template
Designs reusable Qwilr proposal templates for your whole sales team. Use when every rep's proposals look different, reps waste hours building proposals from scratch, your templates are outdated and no one uses them, proposals lack consistent branding, or you need vertical-specific templates your whole team can reuse.
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