Salla Communication App

A Communication App is an App Function that takes over message delivery for SMS, Email, or WhatsApp. When a store event fires (order status change, OTP request, abandoned cart, …), Salla calls your function with the composed message. Your function reads provider credentials from context.settings, calls the provider (Twilio / SendGrid / 360dialog / Unifonic / any), and returns the result via the Resp utility. You own routing and delivery; Salla owns the trigger. (Overview)

Prerequisite: a working grasp of App Functions (salla-app-functions) — the runtime, Resp, and the sandbox limits are not duplicated here. (Get Started)

Step 1 — Create the app

Follow salla-app-builder with type: "communication". Selecting the Communication App category is what unlocks the Supported Features section (Step 2) — without it the channel options never appear. (Channels Config) Deltas from a General App: