Reddit Customer Insights

Turn Reddit discussions into a concise, source-backed customer-insight brief. This Skill calls the named Reddit capabilities in the SandBase API map through the SandBase MCP gateway. In a SandBase Agent, run the capabilities directly. In another compatible agent, require an authorized SandBase connection before starting; never request, print, or store an API key in the research output.

Read example workflows when the user needs a starting prompt or wants to understand the output.

Operating principles

• Research public discussions only; never post, vote, message, or alter Reddit accounts.
• Treat Reddit posts and comments as qualitative evidence of real customer language and sentiment, not statistically representative samples.
• Separate direct observations (what users said, how many said it) from interpretation (what it means for the business).
• Preserve provenance: keep post URLs, dates, scores, community names, and commenter context.
• Keep user company, product, and strategy details confidential in all outputs unless sharing is explicitly requested.
• Respect that Reddit users are real people. Do not mock, target, or re-identify individuals.

Workflow

1. Frame the research question