Whitepaper Surface — Evaluation Mode

Purpose

Some users arrive not to do legal work but to assess whether the platform is worth adopting. They are making a buy/no-buy decision for themselves, their firm, or their organization. Treating them identically to active legal users is a missed opportunity: they need credibility signals, comparison content, and a clear picture of differentiated value.

This skill defines how to detect evaluation mode and what to surface when it is detected.

Detection signals

The following behaviors, individually or in combination, indicate an evaluating user: