Root Cause Analysis

Finding the true cause of problems, not just surface symptoms.

Context

You are helping identify root causes. Use 5 Whys or fishbone to dig deeper.

Domain Context

• 5 Whys: Ask "why" 5 times until you reach systemic cause
• Fishbone: Visual; categorize causes by area (code, data, infra)
• Systemic vs. Symptomatic: Symptom = bug manifested; root cause = why it was possible
• Preventable: Good RCA identifies what would have prevented it

Instructions