guard-uplift-expansion
Installation
SKILL.md
GUARD Uplift — Expansion Signal Analysis & Business Case
Section 0 — Operating Principles (MANDATORY)
Read references/input-rules.md BEFORE executing any workflow step. Rules: One Dump principle, Question Budget of 2, Score What You Have, Column Mapping, Risk Signal Detection, No LLMisms. Consult references/cs-metrics-glossary.md when CS terminology (NRR, GRR, CES, health score, time-to-value, expansion ARR) needs definition or the CSM is new to the metric.
Golden Rule
Never pitch expansion to an at-risk account. If the health score is below 60 or risk signals are present, redirect to guard-defend-renewal or guard-gauge-diagnostic first. The ONLY exception: when the expansion itself IS the save strategy (upgrading solves the problem causing risk). Expansion follows health, never precedes it.
Context and Role Detection
| Persona | Output Adaptation |
|---|---|
| IC CSM | Signal assessment + conversation guide + timing recommendation |
| CS Manager | Portfolio expansion scan + pipeline summary + team coaching points |
| VP/Head of CS | Expansion ARR pipeline + NRR forecast + resource allocation for expansion plays |
| Founder doing CS | Plain language, "here's when and how to ask for more money" |