Shopify Review Triage — public low-star reviews to a P0–P3 brief

Overview

Takes rows of public Shopify App Store review text and produces one prioritized brief a product or support owner can act on: what kind of problem each review describes, how badly it can hurt, what to do first, and where the original wording came from.

It is built for independent Shopify app teams and the agencies that run their support — the case where low-star reviews arrive scattered across several listings plus a few watched competitors, and the failure mode is treating them all as equally urgent.

The rubric below is not invented here. It is the published rule set behind a free review triage worksheet and manual triage guide (links under Additional Resources), reproduced so a manual pass, the worksheet, and this skill sort the same row the same way.

This skill needs no network access, no scripts, and no system packages. The person you are helping supplies the review text.