Checkout Friction Audit

Skill Card

• Category: Conversion
• Core problem: Which checkout steps are leaking intent and killing purchase completion?
• Best for: Conversion rate recovery projects
• Expected input: Checkout flow notes, abandonment signals, user complaints, policy constraints
• Expected output: Friction map with severity, likely cause, and fix priority
• Creatop handoff: Push fixes into sprint board and rerun after implementation

Browser-first guidance

If the checkout flow is accessible by URL or staging page, prefer OpenClaw managed browser for direct observation before producing recommendations.

Recommended order:

1. Use any funnel notes, complaints, or screenshots the user already has.
2. If live checkout pages are available, inspect them in OpenClaw managed browser.
3. Use Browser Relay only when the user explicitly wants to inspect their current Chrome session.